The Influence of E-management on Achieving Organisational Identification from the Perspective of Administrators within Jordanian Ministries
Salameh S. Al-Nawafah* (Associate Professor, AL-Balqa Applied University/Princess Alia University College, Abu Hamed Al Ghazali St 15, Amman, Jordan) and Mohammad Nassar Al-Marshad (Assistant Professor, AL-Balqa Applied University/Princess Alia University College, Abu Hamed Al Ghazali St 15, Amman, Jordan), *Corresponding author's Email
Al-Nawafah, Salameh S. and Al-Marshad, Mohammad Nassar (2017), “The Influence of E-management on Achieving Organisational Identification from the Perspective of Administrators within Jordanian Ministries”, MERC Global’s International Journal of Management, Vol. 5, Issue 2, pp. 65-77.
Submitted: December 24, 2016, Revision received: January 31, 2017, Accepted: February 14, 2017
This research study aimed at understanding the influence of the e-management on increasing the organisational identification (OI) by the employees within the Jordanian ministries. In that sense, ministries with a general e-service were chosen to form the sample of the study. The author has chosen the ministry of the interior and the ministry of justice, which present e-services for the citizens. A total of 200 managers and assistants were chosen to answer the questionnaire about the influence of e-management approaches to increase the OI. The author was able to retrieve (119) questionnaires, which were properly filled and able to be statistically processed. The results of the study indicated that there is a positive attitude among the participants towards the concept of OI, which means that there is a good level of awareness about organisation identification and the concept of organisation's identity. In addition to that, it was found out through the variables of the study that the IT systems and networks are the most influential variable among all variable of e-management.
E-management, IT systems, Organisational identification, Organisational identity.
Al-Rahahleh, A. (2014), “The Impact of E-Management and the Role of Human Resource Development in Improving the Performance of the Organisation”, International Journal of Business and Social Science, Vol. 5, Issue 10, pp. 264-270.
Anaza, N. (2015), “Relations of fit and organisational identification to employee-customer identification”, Journal of Managerial Psychology, Vol. 30, Issue 8, pp. 925-939.
Bartels, J. (2006), Organisational Identification and Communication: Employees’ Evaluations of Internal Communication and Its Effect on Identification at Different Organisational Levels, PhD Thesis, University of Twente.
Dobre, O. (2013), “Employee motivation and organisational performance”, Review of Applied Socio- Economic Research, Vol. 5, Issue 1, pp. 53-60.
Ellatif, H. and Ahmad, S. (2013), “E-Management: Configuration, Functions and Role in Improving Performance of Arab Institutions and Organisation”, International Journal of Computer Applications, Vol. 80, Issue 6, pp. 33-40.
Fieseler, C.; Meckel, M. and Ranzini, G. (2014), “Professional Personae - How Organisational Identification Shapes Online Identity in the Workplace”, Journal of Computer-Mediated Communication, Vol. 20, Issue 2, pp. 153-170.
He, H. and Brown, A. (2013), “Organisational Identity and Organisational Identification: A Review of the Literature and Suggestions for Future Research”, Group and Organisation Management, Vol. 38, Issue 1, pp. 3-35.
Jones, C. and Volpe, E. (2010), “Organisational identification: Extending our understanding of social identities through social networks”, Journal of Organisational Behaviour, Vol. 32, Issue 3, pp. 413-434.
Kim, S.; Hahn, H. and Lee, J. (2015), “Organisational Attitudes as Precursors to Training Performance”, Human Resource Development Quarterly, Vol. 26, Issue 4, pp. 409-429.
Malhotra, N. K. (2004), Marketing Research, Prentice Hall, New Jersey.
Moskness, L. (2014), Verbal Measure, or Graphic Measure, or Both? Psychometric Study of Organisational Identification, MA, UiT Norway’s Arctic University.
Outlay, C.; Pratt, R.; Bradley, R. and Wynn Jr., D. (2012), Team and Organisational Identification among Information Systems Personnel: An Exploratory Investigation of Post IT Outsourcing Personnel Impacts, 45th Hawaii International Conference on System Sciences.
Shawawrah, T. (2016), “The Impact of Organisational Identification in Work Motivation among Teachers, and Ministry of Education of Jordan in the Directorate of Education to Karak”, Journal of Economic and Business Studies, Vol. 24, Issue 1, pp. 120-141.
Tatachari, S. (2014), “Dynamics of Organisational Identification, Psychological Contract Breach and Prestige During Early Socialisation”, available at: http://dx.doi.org/10.2139/ssrn.2378234.
Witting, M. (2006), Relations between organisational identity, identification and organisational objectives: An empirical study in municipalities, University of Twente, MA.
Zidan, H. (2011), Technology Based E-Management System, in: Jordan International Energy Conference.