A Study on Quantifying Customers’ Preferences and Experiences and how to move forward on Airline Reservations & Ticketing: Online or Offline?
This study emphasises the preferences of the travellers in making their bookings. It will try to discover the different reasons why travellers prefer to book their travel using the traditional travel agent and the online travel agent. It will also try to show the many aspects and considerations that the travellers are taking into account before they finalise their travel booking. However, this study will not try to determine which travel agent is the best, but rather it would try to somewhat point out the advantages and disadvantages of one from the other. Enumerating the pros and cons of the different travel agents, this study would try to recommend how each one could benefit from the other. In concluding, the respondents preferred to book their travel both online and with traditional travel agents. The targeted audience was not fully convinced of the features and processes that the traditional and online travel agents use. There are issues like security, a multitude of information, outdated resources, and poor customer relations are some of the issues that were of concern for the travellers. Read more...
Actively managing succession is of foremost importance to achieving strategic viability. Review of literature explored that it unlocks the potential for business direction, continuity, retention of high-value talent and institutional knowledge, and it builds a formidable culture that potentially outpaces the competition. Despite having a lot of benefits, many companies are able to groom the employees to occupy key leadership positions. Development of literature on succession management practices of Indian companies indicates that it has been relatively successful in the case of family run business while comparing with non-family run enterprises. Enterprise-wide performance depends on the effectiveness, depth and breadth of an organisation’s succession management effort. The present reviews the Succession management practices among Indian INCs while exploring several of its issues and perspectives. Read more...
This review would cater to students and scholars of various interdisciplinary streams, including those from tribal studies, development studies, sociology, economics and social work. The easily comprehensible language and clear graphical representation of data make the book engrossing and appealing to a greater audience base. The book’s audience can also be policymakers, members of civil societies and other governmental organisations working for tribal welfare. Read more...